Regulatory

Regulatory Information: lawlight is the trading name of Lawlight Solicitors Limited, which is a private limited company registered in England and Wales (company number 11021166) and authorised and regulated by the Solicitors Regulation Authority (SRA number 644659). A copy of the SRA’s rules can be accessed here. A list of the directors may be inspected at our registered office at 28 Queen Square, Bristol, BS1 4ND. All directors of lawlight are either solicitors of England and Wales (as regulated by the SRA) or licensed conveyancers of England and Wales (as regulated by the Council of Licensed Conveyancers). We can be contacted at david@lawlight.co.uk or jodie@lawlight.co.uk All references on this website to “lawlight”, “the firm”, “we”, “us” or “our” should be read as referring to Lawlight Solicitors Limited.

Correspondence: letterhead or email address is written for and on behalf of lawlight, save that statements in such correspondence that do not relate to our business are neither given nor endorsed by lawlight. We do not accept service of proceedings by email or fax.

Confidentiality: our correspondence and emails (including their enclosures and attachments) are confidential and may be privileged. If you are not the intended recipient of our correspondence or email you may not use, copy, disclose or rely on the information contained in it and you must notify the sender immediately on 0117 403 8700 and destroy all copies of the correspondence or email.

Security warning: internet email may be susceptible to data corruption, interception, and unauthorised amendment for which lawlight does not accept liability. We do not accept liability for the presence of any computer viruses in any email we send or any losses caused as a result of viruses.

VAT: lawlight is registered for VAT purposes with registration number 286 9171 56.

Insurance: lawlight is insured by HDI Global Specialty SE – UK Branch with policy number: P9041581.  These insurers may be contacted via Lockton Companies LLP, The St Botolph Building, 138 Houndsditch, London EC3A 7AG | Tel 0330 123 3870 | www.locktonsolicitors.co.uk.

Terms of Business: For a copy of our Terms and Conditions of Business please request via email or letter.

Accounts & Payments: For enquiries regarding accounts and payments, please call our Bristol team on 0117 403 8700 or email david@lawlight.co.uk. We do not accept online payment by credit or debit card.

Complaints Procedure: lawlight is committed to high quality legal advice and client care. However, if you have any concerns about any aspect of the service you receive, or about the bill, please contact us in the first instance and we will try to resolve your concerns. If we are unable to help you then please ask us for a copy of our complaint’s procedure. If, at the outcome of this procedure, you are still not satisfied then you can ask the Legal Ombudsman to consider the complaint. Usually, any complaint must be brought to the Legal Ombudsman within six months of receiving a final written response about your complaint. The Legal Ombudsman can be contacted at Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ | 0300 555 0333 | enquiries@legalombudsman.org.uk | www.legalombudsman.org.uk

You also have the right to object to the bill and apply for an assessment of the bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not deal with a complaint about the bill if you have applied to the court for an assessment of the bill.